Healthcare

Hospital Disaster Recovery Build-out

Deploying a secondary recovery site for a regional hospital network, enabling patient-record failover in under four minutes.

The Challenge

No recovery path if the primary patient records system went down.

The hospital network’s patient records and imaging systems ran from a single site with no disaster recovery plan. A primary site outage — power failure, hardware fault, or environmental incident — meant clinicians would lose access to patient records entirely, with no defined process for restoring service.

Any solution had to work within a hospital IT budget that couldn’t support a full enterprise-grade secondary data centre, while still protecting the systems that most directly affected patient care.

ClientRegional Hospital Network
IndustryHealthcare
EngagementData Centre + DR
Duration3 months
The Solution

A right-sized secondary site built for fast failover.

Rather than replicate the full primary facility, the recovery site was scoped specifically around the systems that directly affect patient care.

Criticality assessment

Systems ranked by impact on patient care to prioritize what the DR site needed to cover.

Secondary site design

A right-sized recovery facility for patient records and imaging systems specifically.

Automated failover

Failover configured to activate automatically rather than requiring manual intervention.

Network segmentation

Clinical systems isolated from general hospital administrative network traffic.

Failover testing

Recovery time validated through simulated outage testing before go-live.

Staff runbook

A clear, documented process for hospital IT staff during an actual failover event.

The Results

What changed after go-live.

< 4 minPatient record failover time
0Patient record outages since go-live
100%Critical systems covered by DR

"Patient records staying accessible isn’t an IT nice-to-have for us, it’s a patient safety issue. IBHAMU scoped a recovery site that protected what actually mattered within a budget we could defend."

IT Director — Regional Hospital Network
Related

Solutions used in this engagement.

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