Redesigning wide-area network connectivity across 14 state government offices, cutting downtime incidents by more than half.
The ministry’s 14 offices had grown their network infrastructure independently over years, with no standardized design, inconsistent connectivity providers, and no redundancy. Outages at individual offices were common and disrupted service delivery to the public, with no formal escalation path when they occurred.
Any modernization also had to work within a formal government procurement and budget cycle, ruling out an all-at-once rebuild.
A single network template was designed once, then replicated across offices in phases aligned to the ministry’s budget cycle.
As-built documentation produced for all 14 offices, most previously undocumented.
A single switching, routing, and connectivity design replicated across every location.
Multi-path connectivity with automatic failover between providers.
Offices modernized in batches aligned to budget approval cycles.
All 14 offices brought under a single monitoring and alerting platform.
Ministry IT staff trained to operate and perform first-line troubleshooting.
"Our previous network was 14 different problems. IBHAMU gave us one design we could actually manage and roll out office by office within our budget cycle."
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